1. Introduction

Ladies Own Driving School (“the School”) is committed to ensuring the protection of personal information in compliance with the Protection of Personal Information Act, 4 of 2013 (POPIA). This policy outlines how we collect, use, store, and protect personal information.

2. Definitions

• Personal Information: Any information relating to an identifiable natural person, including but not limited to name, contact details, ID number, and financial information.
• Data Subject: The individual whose personal information is being processed.
• Responsible Party: Ladies Own Driving School, which determines the purpose and means of processing personal information.
• Processing: Any operation or activity concerning personal information, including collection, storage, use, dissemination, and destruction.

3. Scope

This policy applies to all employees, contractors, and third-party service providers of Ladies Own Driving School who have access to personal information.

4. Principles for Processing Personal Information

The School is committed to processing personal information in accordance with the following principles:

4.1 Accountability

We will ensure that all processing of personal information is conducted in accordance with POPIA.

4.2 Processing Limitation

Personal information will be processed lawfully and in a reasonable manner that does not infringe the privacy of the data subject.

4.3 Purpose Specification

Personal information will be collected for specific, explicitly defined, and lawful purposes related to the functions and activities of the School.

4.4 Further Processing Limitation

Further processing of personal information will be compatible with the purpose for which it was collected.

4.5 Information Quality

We will take reasonable steps to ensure that personal information is complete, accurate, and updated where necessary.

4.6 Openness

We will maintain transparency with data subjects about how their personal information is being processed.

4.7 Security Safeguards

Appropriate, reasonable technical and organizational measures will be implemented to prevent loss, damage, unauthorized access, or disclosure of personal information.

4.8 Data Subject Participation

Data subjects have the right to access and correct their personal information held by the School.

5. Collection of Personal Information

Personal information will be collected directly from data subjects, where possible, and with their consent. The School may collect personal information for the following purposes:

• Enrolling students in driving courses
• Processing payments
• Communicating with students and parents/guardians
• Compliance with legal and regulatory requirements

6. Use of Personal Information

The School will use personal information only for the purposes for which it was collected and agreed upon. Personal information may be shared with third parties only if it is necessary for the fulfilment of the purpose and with the consent of the data subject, or if required by law.

7. Disclosure of Personal Information

Personal information will not be disclosed to third parties without the data subject’s consent unless required by law or to protect the rights and interests of the School.

8. Security of Personal Information

We will implement appropriate security measures to protect personal information against unauthorized access, loss, destruction, or damage. This includes physical, technological, and procedural safeguards.

9. Data Subject Rights

Data subjects have the following rights regarding their personal information:

• Access: The right to request access to their personal information.
• Correction: The right to request the correction of inaccurate, incomplete, or outdated personal information.
• Objection: The right to object to the processing of their personal information under certain circumstances.
• Withdrawal of Consent: The right to withdraw consent to the processing of personal information.

Requests to exercise these rights must be submitted in writing to the School’s Information Officer.

10. Retention and Destruction of Personal Information

Personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Thereafter, it will be securely destroyed.

11. Changes to This Policy

The School reserves the right to amend this policy at any time. Any changes will be communicated to data subjects through appropriate channels.

12. Contact Information

For any questions or concerns regarding this policy or the processing of personal information, please contact:

Information Officer: 
Email: info@ladiesowntransport.co.za
Phone: +27 [phone number]